Here’s how ClixConnect works:

Step 1 - Signup for ClixConnect. Place the ClixConnect 'Live-Chat' button and proactive engagement HTML code on your website using the easy-to-install ClixConnect HTML snippet.

Step 2 – A prospective customer visits your website and is greeted by a ClixConnect representative. The visitor then finds a product they like. Before purchasing the product, the visitor has a quick question about your shipping policy, so they send a live-chat request.

Step 3 – An alert is sent to the ClixConnect software running on your computer.

Step 4 – You either respond to the visitor’s chat inquiry in real-time, or if you are not available, the inquiry gets forwarded to the ClixConnect sales and support center.

Step 5 – A ClixConnect sales and support representative immediately responds to your visitor’s inquiry 24/7/365, and addresses the prospective customer's concern.

Step 6 - The website visitor consummates a purchase.